GENERAL DEALER INFORMATION

All sales are subject to the following Terms and Conditions:

TERMS: Net 30 days for Credit Approved Orders. New accounts must fill out a credit application and allow time (4 - 6 weeks) for the references to be checked. Until a credit line is established orders will be shipped COD. COD fees will be added to the invoice amount.

PAYMENT: Humanicare will accept the following methods of payment: company check, bank check, money order, Visa, MasterCard, or American Express.

MINIMUM ORDER: $100 for Prepaid Freight. Orders under $100 will incur a $10 freight charge.

TRANSPORTATION: Orders over $100 are shipped Freight PREPAID within the Continental United States. (Please note: when Special Handling or Delivery Appointments are required, the cost of the service will be added to the invoice).

DAMAGE/SHORTAGE OR LOSS: Humanicare must be notified of any claim for merchandise damages, shortages, or losses in transit within 10 days of receipt of shipment.

MERCHANDISE RETURNS: Merchandise returned within three years of the date of purchase will be accepted for credit to be used against future purchases from Humanicare or an exchange for products offered by Humanicare, under the following conditions:

1. Merchandise must be in saleable condition.
    
2. Merchandise must have originally been purchased from Humanicare by the customer making the return.
    
3. Goods purchased by the case must be returned in full cases with all original inner packaging intact. Reusable garments must be in the original sealed polybags.
    
4. Goods purchased as irregulars will not be accepted for return.
    
5. Returns up to 6 months from the date of purchase from Humanicare will be accepted with no restocking fee. Thereafter a 20% restocking fee shall be applied
    
6. Returned goods will be valued at the original sale price or the current price, whichever is lower.
    
7. All returns must be authorized by HUMANICARE'S CUSTOMER SERVICE DEPARTMENT. After approval a Return Authorization Number (RA# _______ ) will be issued. The Return Authorization number must appear on all cartons and memos. When you receive your RA# you will be advised of the correct shipping destination.
    
8. All goods returned for Credit must be shipped PREPAID to:
   
            HUMANICARE INTERNATIONAL, INC.
            Atten: RETURNED GOODS DEPT.
    
9. Unauthorized returns will be charged a 20% restocking fee.
    
10. Humanicare does not normally drop-ship, but if requested there will be an additional $2.00 fee for delivery confirmation with a signature.

Note: Returns may be made only for an exchange or credit for Humanicare products. Humanicare shall not be obligated to provide cash or other monetary compensation for returned merchandise.